If there is one thing you can say about our team, it is that we are passionate.
Find out more here about the people who enable us to achieve the highest standard of service for our members.
Rod joined the team as chairman in 2016 with a key responsibility to guide and support the ongoing development of the board, ensuring that it flourishes as a high performing, business leading team. With broad experience of starting, growing and supporting businesses, Rod is perfectly qualified to help shape the strategic direction of Ecosurety well into the future.
After studying business at the Bocconi in Milan he then studied at Cranfield School of Management where he is a member of the 50 Entrepreneurs alumni, who give time and input to support post graduate programmes.
When not working you’ll find Rod either in the UK or the South of France skiing, hiking, playing tennis, cycling or messing around with Land Rovers.
Chief executive officer
Will Ghali is CEO of Ecosurety, responsible for leading the Ecosurety team and the strategic direction of the company. He ensures that we continue to deliver the highest level of transparency and service to our members whilst fulfilling our purpose to enable change for good, to make a positive impact on the quality of recycling.
After graduating with a BSc. in Management Sciences from the University of Warwick, Will started a career in marketing at Unilever before holding senior marketing roles in large, branded consumer goods businesses such as Reckitt Benckiser, PepsiCo and Associated British Foods, as well as smaller entrepreneurial businesses such as Cobra Beer. After a 20-year career in marketing, Will has spent nine years in strategy and leadership roles, helping businesses such as Pukka Herbal Teas to grow and evolve.
Will is not only passionate about developing teams and enabling people to play to their strengths to improve the business, he is also driven to ensure that businesses are ethical and sustainable.
Outside work, Will loves being outdoors walking and cycling in the countryside.
James Piper is a non-executive director of Ecosurety, having previously taken on the role of CEO for nearly five years when he was now focused on leading the development of new products and services that not only benefited producers, but helped to drive change for good and a positive impact on UK recycling.
For many years James has worked hard to bring about positive change in the compliance market through increased transparency and accountability. Since joining the board in 2015, he has worked to demonstrate that recycling compliance need not be perceived as a tax, but an opportunity for brands to align their producer responsibility obligations with their sustainability agenda.
In this way producers are now demanding more from their compliance spend and James and the wider Ecosurety team are leading the way through a collaborative approach across areas of education, innovation, collaboration and infrastructure in the UK recycling sector. Heavily involved in strategy, policy and company values, James is also passionate about fairness, equal opportunities and a healthy work-life balance across the business.
He is a regular speaker at industry events, featured in Resource Magazine’s top 100 most influential people in the waste sector and has been recipient of a number of business leader awards. When not in work James is writing the “The Rubbish Book” which will be published in 2021 as the ultimate guide to recycling for consumers.
Steve established Ecosurety in 2003 in response to the lack of flexibility, innovation and customer-focus in the compliance scheme market. He took inspiration from the mobile phone market, which continues to provide a diverse range of pick-and-mix options for the customer, and built the original business on a commitment to provide flexible, friendly and tailored support for all clients.
Ecosurety is now one of the UK's fastest growing sustainable business companies. These days Steve is responsible for implementing new business structures as well as overseeing the acquisition of new business. He is passionate about bringing the latest business concepts from other markets and industries and applying them to the environmental sector for the benefit of clients.
Having studied BSc Environmental Engineering at the University of Cardiff, Steve has always been interested in improvements in environmental efficiency. Previous roles prior to setting up the business included a stint as commercial manager at Wales Environment Trust, and he was also MD for Recycling Market Services and MD for Compliance Wales.
When not working to improve his clients' environmental credentials, Steve enjoys cycling. Last year he cycled over 450 miles from Gloucestershire to Paris to raise money for the Royal British Legion. He also rides tandem bikes with visually impaired adults on weekend cycling trips from Bristol.
Chief financial officer
Having studied Mathematics and Statistics at Bath University a life of numbers in the big smoke beckoned and Lou studied for her Chartered Accountancy at Saffery Champness in the Business Advisory Group as an auditor. After qualifying, a nine month expedition to South America, Japan, Australia and South East Asia followed before Lou returned to the West Country where she had originally grown up.
After a spell at Lloyds banking group she took on the role of financial controller at Northcroft Construction Ltd, overseeing the implementation of new systems, a relocation of the finance team and numerous modernisation processes. A move to Matthew Clark as a Finance Manager gave Lou the additional commercial experience of working on acquisitions and new ventures alongside the Divisional MD before joining Ecosurety in March 2015.
Lou lives near the sea and enjoys walking and adventures with her husband and young daughter who keeps her busy.
Data services director
Luke joined Ecosurety in 2022 as data services director and is responsible for overseeing the end-to-end activity of Ecosurety and our clients’ data.
Having worked at Motability Operations, Lloyds banking group, Mitie and most recently at Triangle Information Management, Luke brings a wealth of expertise and experience in data and analytics.
Part of Luke’s role at Ecosurety will be overseeing the Technical team’s management of data from front line systems and subsequent surfacing of insight via reports and dashboards for use by the business and our clients.
Luke holds an Applied Computing degree from the University of Dundee. He is passionate about learning and development and is honoured to have been instrumental in a previous team member’s achievement of their work ambitions.
Some of Luke’s proudest achievements include building Lloyds bank’s commercial transaction classification system and the award-winning analytics tool ‘Mozaic’ at Mitie. He has also built a brand new consultancy business at Triangle working with some great brands particularly in charity and publishing.
When not being kept busy by his three children or playing a lot of football, Luke is a man of many talents. He has taught water sports and once dined with Sir Edmund Hillary! He also plays the guitar, writes music, and played in a band called Mr Ernie that recorded an EP and headlined Freshers week. Beyond his family and music, Luke is an avid fantasy football fan, writing and podcasting for ‘Fantasy Football Hub’.
Innovation and policy director
Robbie is innovation and policy director at Ecosurety. Having spent years building an intimate understanding of the industry’s policies and politics, he uses this knowledge to help shape new legislation and oversees Ecosurety’s growing portfolio of cross-industry innovation projects including Podback and the Flexible Plastic Fund. He has worked closely with Defra during the most recent packaging consultations, outlining the impacts and required transitional arrangements of the UK’s new EPR system and is a member of the government’s Advisory Committee on Packaging (ACP). He is also a spokesperson for the company and regularly uses his influence to communicate the importance of environmental responsibility to external stakeholders.
Robbie joined Ecosurety in 2011 as an account manager to help manufacturers and retailers of packaging, electrical goods and batteries understand their environmental obligations. Since then he has developed to hold a wide variety of roles in customers service and commercial functions. He has a wealth of experience in regulatory affairs, waste issues and secondary commodity market analysis. As a member of the Board, he is responsible for liaising with government, regulators and industry organisations to articulate complex views and interests and to provide high-level policy expertise, industry insight and market analysis to our members.
Robbie was also the inaugural chair of the Packaging Scheme Forum (PSF) for three years, which he founded in 2018 to represent the views of compliance schemes and help the government to improve producer responsibility in the UK. His passion for industry collaboration extends to his directorship of the WEEE Scheme Forum (WSF), which provides a similar function for waste electronics, and his position as Chair of the Waste and Resource Action Group for Bristol Green Capital partnership, which promotes a more circular economy for Bristol. Robbie is also an associate member of the Chartered Institute for Waste Management (CIWM).
Luke is our people director, developing our staff and teams to ensure we are flexible and proactive for our members. He is passionate about enabling people to realise their full potential and protecting the environment, so naturally Ecosurety felt like a perfect fit.
With a masters degree in environmental engineering from Cardiff University, Luke previously worked in renewable energy and was a founding shareholder in one of the UK's biggest solar energy companies. His focus has always been on building and supporting teams, so it was a natural step that in 2010 he trained in human resource management. He has since worked as an HR director, consultant and mediator, specialising in employee relations and conflict resolution.
Outside of work he has a young family and has been teaching Iyengar yoga for over 10 years, so he likes to stay flexible in every sense!
As partnerships director Jon is responsible for overseeing the sales, marketing and client services teams. Building strong relationships with industry and delivering business value to our members is paramount, with the ultimate goal of driving forward the positive impact Ecosurety has on increasing ethical and quality recycling. Fair to say he is a busy man!
Before joining the wonderful world of Ecosurety, Jon graduated from Cardiff University with BA Hons degree in History, before spending the next 10 years working for a major automotive company in the UK. Here he worked as part of the leadership team and as a consultant to major partners in the private and public sectors, with a particular focus on sustainable travel and achieving positive behavioural change in employee travel culture to reduce carbon emissions. It is here that Jon’s passion for sustainability initiatives blossomed, leading him to join Ecosurety where he could have even more of a positive impact on the environment.
Outside of work he’ll probably be found playing sport (particularly rugby, having played most of his life), possibly on a summer camping trip, occasionally watching live music at festivals or often socialising in restaurants with good friends and good food. Sounds like a healthy mix to us.
As the intriguingly named Discovery Manager, it’s Gareth’s role to manage a portfolio of infrastructure, innovation and education projects as part of Ecosurety’s mission to improve recycling in the UK. He’s passionate about recycling, having been in the industry since the early 1990s and has been involved in a number of innovative and game changing initiatives over the years.
Gareth has a BA in Geography and Public Media and joined Ecosurety in 2020 following a career in environmental communications and consultancy within the not-for-profit and commercial sectors. He has worked for Save Waste and Prosper, Resource Futures, Ricardo Energy and Environment and Eunomia Research and Consulting. A behaviour change specialist, he’s always recognised the critical importance of the human element in recycling schemes and services and his communications and engagement work has won industry awards.
Particularly innovative projects of Gareth’s include the development of Community Repaint’s national network and the Rethink Rubbish campaign which set the template for the Recycle Now campaign (which he also worked on!). He’s worked right across the waste materials spectrum from packaging waste to batteries, HHW and WEEE. He particularly likes the challenge and excitement of new ideas and trying new things.
Gareth is a Chartered Waste Manager and heavily involved in CIWM at national and regional levels. Outside work he likes nothing better than mountain walking and climbing (although a good beer comes close!). He’s never too far away from waste and recycling though - he’s been seen toting a bright orange wheelie bin up England 3rd highest mountain to raise money for charity and takes a litter picker whenever he goes out into the hills. As he says: “We need to be the change we want to see and every little bit helps”.
Client services manager
Abigail joined Ecosurety in 2015 and is now Client services manager, ensuring our team provide valuable support to our clients and look for additional value we can add beyond compliance. She graduated in 2014 with a BSc in Environmental Studies from Suffolk University in Boston, Massachusetts. Her degree is a reflection of her passion for environmental issues, which were evoked while growing up surrounded by the beautiful natural landscape of New England.
Marketing & Sustainability manager
Stéphanie joined Ecosurety as marketing manager in 2015 after 15 years performing operational and strategical marketing roles in both B2C and B2B global businesses.
In addition to shaping the marketing and communication strategy, she is in charge of moving up the dial on Ecosurety’s social and environmental impact by driving the sustainability strategy.
She was behind Ecosurety becoming B Corp certified in 2020, meaning the company puts people and planet at the same level as profit. She leads the project for Ecosurety to become net zero by 2030.
Driven by her passion for behaviour change, she has worked on numerous consumer awareness campaigns to encourage citizens to reduce, reuse or recycle. Some campaigns she has been involved with are #Electric Avenue to encourage electricals repair & reuse, #LeedsByExample and #IntheLoop to boost on-the-go recycling, as well as #BringBackHeavyMetal and Don't Bin Your Batteries to increase portable batteries collections.
Julie leads the drive for quality at Ecosurety, and with her broad experience we know that we are in a very safe pair of hands! A background in chemistry and the petrochemical industry, working in a number of countries including the UK, South Africa and the Netherlands, has led Julie to specialise in quality management.
As a qualified ISO auditor she is responsible for managing and directing our ISO status, including our Quality Management System, Information Security Management System and our Business Continuity Management System. Additionally she ensures that external audits meet expected standards and that senior management undertakes periodic and regular assessments of customer satisfaction, with consequent improvements identified and implemented.
When Julie is not deep in quality management systems she enjoys nothing more than a good walk, run or swim, with a current focus on half-marathons. And when she is recuperating from all that, she’ll usually be found in a good book!
Danny is responsible for supporting our IT systems at Ecosurety. He assists by managing and solving any problem with computer software and hardware that the team encounter. As part of the IT team he is also involved in the day-to-day projects of IT system, improvement and upgrades. Before joining Ecosurety Danny was an application and IT support engineer in Snap Ltd and before that spent a decade in similar roles in various blue chips.
Danny has a degree in Agriculture Science from Essex University plus lots of industry-specific certifications. In his spare time Danny is a devoted dad, studies phraseology and is a permaculture practitioner with a flock of chickens and a polytunnel. He starts every day by walking his dog and cleaning the chicken coop.
Following a brief career in the legal industry, James joined the compliance team in August 2012, and since has undertaken a variety of roles in account management and scheme operations.
He now holds the role of Technical manager where he is responsible for ensuring Ecosurety and its members are compliant across the packaging, WEEE and batteries regulations. In addition, he also leads our technical service delivery team who support clients with various data projects and international compliance activities.
James has a black belt in lean six sigma and uses his experience to improve operational efficiencies and enhance Ecosurety’s role in supporting producers with their compliance responsibilities.
Outside of work James likes to cook and spend time out with his family and two cocker spaniels.
As Product Manager, Kester leads the design and delivery of new customer services that help producers navigate the complexities of new legislation through data and insight.
With previous experience as a Key Account manager at Ecosurety, Kester has significant experience in helping our largest members manage their complex data requirements and PRN contributions. He also has valuable broader experience, having previously worked for Forum for the Future and various product management roles within energy companies and digital agencies, helping clients to get closer to their customers through insight, research and technology.
Outside of work, Kester loves nothing more than rolling around the skatepark with his young family, playing tennis or cricket when the sun is out, or making his own pizza dough when it's not.
Lucy manages Ecosurety’s role in the administration of Podback, the industry collaboration to make the recycling of used coffee pods as easy as possible for consumers. She also has a strong background in managing WEEE compliance with a specialism in the B2B sector, chairing the WEEE Schemes Forum scoping panel and she is also a key member of B2B WEEE working groups.
Lucy originally studied Physical Geography at the University of Sheffield and when not at work can usually be found either baking, wakeboarding or undertaking home renovations.
Group procurement manager
Sandeep works in the role of Group procurement manager. Sandeep builds and maintains strategic relationships with our key service partners for packaging, batteries and WEEE, whilst creating new relationships and initiatives to improve UK recycling. Sandeep has over 17 years’ experience of the regulations and understands the challenges and opportunities that can arise from volatile markets.
Outside of the office Sandeep can be found chilling out in a spa, in a hot yoga class or socialising with friends and family.
Data team manager
As our Data Team Manager, Fergus leads our data specialists to ensure we meet the growing demand for data management services for both technical and regulatory compliance projects. This includes bespoke project work for our members covering new EPR legislation and the Plastic Packaging Tax, which are fundamentally changing how producers gather, analyse and leverage their data.
Leading the charge in data insights and visualisation, Fergus and the data team not only ensure our members have full visibility of what they are placing on the market, but most importantly provide insights that inform them where to take action to most efficiently reduce their environmental and producer obligation impacts.
Having studied Environmental Management to Masters level and with a background in biological sciences, Fergus has put his analytical and research skills to use through various market intelligence projects servicing the plastics industry. When not at work he has a penchant for outdoor pursuits, particularly climbing rocks.
Sam is HR manager for Ecosurety, putting her years of HR experience to great use! She graduated from Cardiff University in 2008 with a degree in business management with a particular focus in human resources.
Sam started her HR career working for the International Baccalaureate. As an HR generalist she contributed to the provision of a professional service to staff and demonstrated her experience by achieving Associate membership of the CIPD. Sam joined Ecosurety at the beginning of 2015 and enjoys building practical and technical HR knowledge, fostering an environment that enables our team to perform at their best.
Outside of work Sam can be found spending time with family and friends, baking, or enjoying a good book (and shoe shopping!).
Business development manager
Alice joined the team 2015 after graduating from the University of Reading with a BA in History. Eager to put her keen research and analytical skills to good use, and with valuable experience in retail, sales and finance, she was a very welcome addition to the company. As business development manager Alice works with obligated producers across the packaging, WEEE and batteries regulations to see how they could be making a more meaningful impact with their obligations.
When not busy at work Alice can usually be found either in the gym, socialising with friends or travelling the world.
International project manager
Katie manages our expert international compliance services to help ensure our members are compliant with recycling legislation overseas. She has a sharp pair of eyes too, having previously qualified not only as a chartered legal executive but also in PRINCE2 and APM project management. When the devil is in the detail, Katie ensures nothing is missed!
In previous employment Katie specialised in medical negligence law, representing patients and their families in high-value cases for some of the UK’s leading law firms. Government changes in funding prompted a career move and she decided to use her valuable skills in the environmental compliance industry. When not at work Katie helps to project manage the archives of Clevedon Pier and Heritage Trust as a volunteer, and enjoys a cultural mix of travel, socialising and classic cinema.
As financial controller Frankie plays a key role managing the day to day finances and monthly reporting, working closely with the procurement and technical teams to ensure accuracy of commercials and forecasting. Before joining Ecosurety, Frankie studied Mathematics at Bristol University and then qualified as a Chartered Accountant at PricewaterhouseCoopers as an auditor in the Public and Government sector. She then went on to focus on the charity sector overseas, spending time in Cambodia with Accounting for International Development and also working in India, Tanzania, Ghana and Zimbabwe.
When not tending to spreadsheets and financial reports Frankie loves being outdoors and can usually be found near the sea, either surfing, hiking or cycling.
Scheme operations lead
Colin joined in October 2011 and is now our Scheme operations lead. He's involved in operational planning and coordination for the scheme compliance regulation across all regulations and his impressive level of experience and expertise ensure that our scheme submissions are accurate and timely.
Colin has an MSc in Environmental Assessment and Management a BSc in Environmental Sciences and a BA in Business Enterprise.
Away from the office, Colin really is an iron man! He competes at amateur level in a number of multi-sport events for his local triathlon club: at the last count he'd completed eight Ironman distance triathlons, including the European Long Course Championships in 2013. Colin also likes nothing more than spending a quiet evening in with Mrs Porter.
As Policy advisor Louisa provides key support to our team, including preparing reports on environmental policy issues and maintaining awareness of new developments. As such she will often be found coordinating responses to policy consultations, advocating policy positions and providing internal guidance to current legislation.
Louisa’s interest in policy research and analysis was ignited during higher education. After completing an Environmental sustainability degree at the University of Leeds Louisa undertook a research Masters in Sustainability at the University of Bristol that included a dissertation on international forestry policy frameworks.
She has previously worked in the research department for a healthcare research charity where she helped to coordinate responses to national surveys and she also completed a communications internship with a charity undertaking reforestation projects in 2017.
When she is not absorbed in the wonderful world of producer responsibility policy developments, Louisa can often be found enjoying a good book and she has a love of travelling, festivals and going to the theatre. She also enjoys running and often volunteers with Oxfam at the weekends.
Victoria is our Collections Manager, overseeing the collections of WEEE and Batteries. As a previous Account Manager, she is well placed to use her experience with our key and engaged members to devise and grow collections projects across a range of B2C and B2B businesses. Her main focus is integrating Collections as key part of compliance, to grow recycling streams in these hard to recycle areas.
Vicki has previously worked in events marketing and the charity sector, helping to fundraise for Alzheimer’s and dementia causes across the UK and abroad. After studying a degree in English and Visual Culture and a MA in Visual Arts and Culture, it is no surprise that she has a strong interest in being creative, keeping busy in her spare time with various projects including painting and making her own clothes. She also enjoys exercise classes that don’t involve any real sporting skills!
Stuart coordinates and delivers our audit programme, which helps our members verify the accuracy of their data to ensure that their obligation calculations meet regulatory standards. To achieve this he works closely with our members and the wider team through a combination of on-site visits and desktop number-crunching.
His first degree was in environmental pollution science, followed by a Master’s degree in environmental economics, which led him to work with regulatory bodies assessing the costs and benefits of industrial pollution control. Stuart has also worked with manufacturing companies, helping them improve their resource efficiency, and hotels abroad to improve the environmental impact of mass tourism.
More recently Stuart has built up experience in specialist waste and resources consultancy for the private sector, NGOs and government. His research projects, auditing and practical guidance development covered the broad themes of auditing, resource efficiency, carbon foot printing, waste management and government regulation.
When Stuart isn’t neck-deep in data, he can generally be found somewhere in the big outdoors …and travelling at speed – on his surfboard, on his mountain bike, or with his wife on their candy green tandem bicycle ‘Esmeralda’.
Key account manager
Leonnie brings many years of account management experience, having previously worked in the print and design industry managing various blue-chip clients and major brands. In her role as key account manager here at Ecosurety she liaises directly with our members, doing everything she can to help them comply with the packaging, WEEE and batteries regulations and much more besides. She is also currently studying a marketing qualification in her spare time which will certainly add a useful extra skillset, helping us to communicate our impact beyond compliance to our members.
Outside of work Leonnie loves socialising, keeping active, dogs and mac ‘n’ cheese. The one thing she passionately hates is bananas. We won’t hold it against her.
Key account manager
As a key account manager, Sarah works closely with our larger members to ensure they are fully compliant with the packaging, battery and WEEE regulations and also ready for the transition into the new world of Extended Producer Responsibility.
Before joining our team, Sarah achieved a degree in Anthropology and has a particular interest in human interaction with the wider environment. A career highlight so far has been both starting and selling her own business, a café in Bristol.
Her main loves are food, eating out and cooking, balanced with being active and a keen skier, runner, and gym goer. Not only that, but she is also a trained yoga teacher.
Key account manager
Anna has many years of account management and packaging data support experience with a huge variety of clients.
Having previously worked within the client services team and the data team for a number of years, Anna has an enviable understanding of the nuances and minutiae of the producer responsibility regulations, across all three regulations of packaging, batteries and WEEE. Anna has also had a period working for Defra as a Policy Advisor.
Now, in her role as a key account manager she works directly with our members, ensuring that, not only are they compliant with the producer responsibility regulations, but also helping ease their transition into the future of EPR.
Anna graduated from the University of Southampton with a BSc in International Relations, specialising in UK anti-terrorism law. When not at work she is a keen club runner often racing and taking part in parkrun each weekend.
Marketing projects specialist
Ben joined the team at the beginning of 2015 and helps drive marketing communications and projects for Ecosurety, including project managing the launch of the Ecosurety Exploration Fund and website content development.
After achieving a photographic degree from The London Institute, Ben went on to work in the photographic and digital pre-press industry before finding his feet in the world of marketing. Gaining valuable experience working as a marketing manager for a specialist international construction company, Ben is now proud to call Ecosurety home.
When not in work he can usually be found messing about with his young family, building double basses out of old tin baths or doing the latest home improvement project.
Nicollyn is a key member of the procurement team, utilising her exemplary customer service and communication skills honed through her previous experience of working in the retail and banking sectors. Most definitely a ‘people person’, her hard work on the phone greases the wheels that keep our procurement team running smoothly!
Nicollyn previously helped run our collections service for waste batteries and electricals and continues to provide essential support here when needed.
Outside of work Nicollyn enjoys a good book, practising Chinese calligraphy, and spending time with her dog.
Natalie is a key member of the procurement team providing support for the group procurement manager for the Packaging scheme. She previously worked in the collections team overseeing the day to day running of the WEEE and battery collections.
Natalie has vast experience liaising with customers and suppliers, and she has a keen eye for detail. Her coordinator skills have been honed over the years working in retail, customer service within the insurance and legal world and for the Highways England Regional Control Centre.
When not in work Natalie loves exploring the world in all its wonderment, ideally watching sunsets on the beach while drinking beer with friends. She is also a huge fan of sloths.
Communication & PR Specialist
Mma-tshepo joined Ecosurety’s Marketing team in 2022 as our Communication and PR Specialist. She is responsible for implementing our PR strategy and creating a variety of engaging B2B content for external communications. She also looks after our social media channels and website.
Before joining our team, Mma-tshepo worked with the NHS as Senior Communications Officer on the Vaccination Programme for Bristol, North Somerset and South Gloucestershire (BNSSG). She led communications for the Maximising Uptake Programme which worked to increase Covid-19 vaccination uptake among minority ethnic and under-served communities. One of her highlights was launching, promoting, and creating an identity for a £100,000 Reducing Inequalities Grant, which funded initiatives that addressed health inequalities in BNSSG.
Outside of work, Mma-tshepo is an avid Star Trek fan. She can also be found anywhere near the sea (preferably a sandy beach), in nature, watching sports with her husband – except cricket or, reading and writing.
Erika is one of our expert account managers, helping our many members comply with the regulations and identify ways to make an impact on UK recycling. She is a natural fit at Ecosurety, thanks to her passion for the environment. Erika is a keen volunteer for good causes and also works on a personal project to provide information to end consumers regarding their impact towards the environment.
Before joining Ecosurety Erika previously worked as a marketing executive and in retail. She loves upcycling materials as much as possible during her house renovation and considers herself to be a conscious consumer, researching ethical and cruelty-free clothing and household brands. When not at work Erika can be found in the great outdoors dog walking on the coast, tending to her allotment (when sunny) or travelling as much as possible!
As an account manager Sophie plays a key role in supporting our members to ensure they are compliant across the three regulations, providing data support and essential training. With extensive customer service experience she is always on hand to ensure everything runs smoothly.
Sophie previously studied a degree in Human Geography at Newcastle University and enjoys travelling, baking and a good book. She is also impressively fluent in British Sign Language.
Ian helps our members comply with the regulations across packaging, batteries and WEEE, whilst also identifying ways to make an impact on UK recycling.
Prior to starting with Ecosurety Ian gained a wealth of account management experience, having spent three years as a membership manager for Bristol Pound, the local currency project, where he was also heavily involved in the development of the follow up called Bristol Pay. Prior to that he spent three years working in the wholefoods & organic foods industry as an account manager. He also has a degree in history and is trained in project management.
His main hobby is fitness – enjoying calisthenics, running, cycling, and yoga. He enjoys spending time in the countryside and regularly goes hiking and camping, all the better if combined with a visit to a site of historical interest. He is also a qualified sailing instructor and has completed some epic sailing trips, including Bristol to Bordeaux.
As part of the Client Services Team Ryan builds key relationships with our members, ensuring they are up to speed on their producer responsibility requirements and providing support to analyse and validate their data submissions so they are compliant with regulations.
Ryan brings a huge amount of customer service experience to his role at Ecosurety, having previously worked for a major utility company. He also helped to deliver the 2021 Census and the NHS Track and Trace services. With a first class degree in philosophy Ryan is keen to see how this can influence his work – he will no doubt be applying his well-practiced logic and reasoning skills to tricky scoping queries from our members!
He has a keen interest in cooking and reading and is a self-confessed fair-weather football fan. He also likes to get involved in charity initiatives and local community projects where possible.
Joe joined us from a background in field marketing, where he spent six years helping to implement and audit Point Of Sale for major brands and film studios within their key retailers. He brings his data reporting skills to Ecosurety, where he helps review and manage the compliance obligations of his packaging, batteries and WEEE members.
Joe has a First-Class Degree in Theatre Studies from the University of Warwick, and a Distinction for his follow up MA in Writing. Joe continued to write plays after graduating and was a winner of the Tobacco Factory’s Script Space prize in 2012, with several plays staged since.
Outside of work, Joe has a busy home life, and can often be spotted running through Bedminster in South Bristol with his two daughters and an overspilling pram. He plays the piano quite well and the guitar quite badly. He can juggle, recite the alphabet backwards, make origami frogs, and solve a Rubix cube in under 2 minutes. He is available for parties and social events.
Senior data project manager
Jess joined the team as senior data project manager and is responsible for coordinating the development of Ecosurety's data services to help deliver better outcomes for members through data and insights.
Jess brings broad experience in data and project management from her previous role in consultancy, specialising in data and analytics. Her previous work spans data strategy projects for large multi-national organisations; insights projects; and software and data infrastructure builds across retail, finance, pharmaceuticals, healthcare and transport. She also has a background in public policy, focussing on corporate governance and ESG.
Jess graduated from Durham University with a degree in Politics, Philosophy and Economics. Outside of work, she can be found out in the hills either walking or cycling with friends or with local clubs.
Senior data analyst
As our senior data analyst, Matthew is focused on delivering impactful reporting that will add value and drive change, both internally and for our clients. Matthew joined Ecosurety in 2022 having spent the last 5 years in data, working for non-profit and commercial organisations across multiple sectors.
In his past life, Matthew was an archaeologist working both in the field and as a researcher. He achieved a PhD in 7th-century (Anglo-Saxon) royal palaces before deciding to join the realm of data.
Some of his proudest achievements include working for Shelter during the pandemic, delivering insights that helped ensure people got the information and support they needed at a time of great uncertainty and financial hardship. More recently he worked for a charity-owned property group and led on the implementation of a new reporting tool (which delivered an ROI within the first quarter).
When he is not absorbed in all things data, Matthew can be found hiking, running or just being in nature. He enjoys politics, current affairs and generally trying to figure out how the world works. Music and reading are also his major passions. He especially enjoys reading old-school sci-fi novels (the small paperbacks with goofy covers).
Client data analyst
Maryanne joined the Ecosurety Technical Team in 2022 as a client data analyst. She supports a number of teams across the company, including managing Ecosurety client databases and supporting International Compliance Management (ICM).
Maryanne holds a Bachelor of Education and is especially proud of having been awarded the Dr Tony Finan Academic Excellence in Science/Biology Award. She is passionate about all things data, holds a Mental Health First Aid Training qualification and loves nothing more than being in the great outdoors, hiking, and generally exploring nature.
Ciaran joined Ecosurety as data administrator in 2022, to provide valuable support to the Technical team. Before joining the team Ciaran completed his Psychology degree at the University of Portsmouth and subsequently worked as an administrator at University of Bristol Health Centre.
When not at work, Ciaran can be found sparring and practising the “art of eight limbs” (Muay Thai). Ciaran also makes jewellery in his spare time, which he sells online.
Client data analyst
Molly uses her keen analytical skills to audit, analyse and validate data, in her role as client data analyst at Ecosurety. She graduated from Durham University with a bachelor’s degree in Classics, with a particular interest in Latin and ancient theatre.
As a lover of learning and studying, Molly self-taught SQL whilst working in her previous role and pushed a lot of process improvement which she then trained out to her team.
When not at work, Molly enjoys attending gigs or discovering new bands. She might also be spotted singing and strumming her guitar at an open mic session.
Her love for the outdoors has led her through local hiking trails and even across the pond to Tromso, Norway, where she ran a half marathon in the arctic circle.
In her busy role as data administrator, Yuliia collects and analyses data for regulatory deadlines and projects, whilst ensuring the accuracy of client weight databases and managing supplier data requests.
Yuliia joined Ecosurety in 2022, having achieved a bachelor’s degree in International Economics and working as a data analyst.
When she is not immersed in all things data, Yuliia can be found practising her asanas, globe-trotting, or enjoying photography.
Jone joined the Innovation and Policy team in 2022 as schemes coordinator. She provides valuable support to run the coffee pods recycling scheme Podback, as well as the Flexible Plastic Fund, which are both managed by Ecosurety.
Jone studied Molecular Biology and Genetics at the University of East Anglia. One of her key projects was working at the UKAS accredited ISO 17025 standards food and water testing laboratory, where she gained extensive knowledge about analysing food and swab samples in a molecular biology lab, organising and coordinating subcontracting testing, and laboratory administration.
When not at work, Jone can be found hiking and camping in the great outdoors, or lane swimming. But if the weather does not allow outside activity, she is very happy to be at home playing her keyboard.
Client data analyst
Pavel joined the Data team in 2022 from the legal industry and now utilises his sharp analytical skills to provide business analyses and bespoke or ad-hoc insights. In addition to his role as client data analyst, he also manages Ecosurety client databases and helps the team with International Compliance Management (ICM).
Pavel holds a bachelor’s degree in Law from the University of Bradford and a Postgraduate Diploma in Legal Practice from the University of Law in Bristol. He is especially proud of having been awarded The Judge Gerald Coles Memorial Prize for Best Student 2018 on Criminal Law 2nd Year Student.
When not busy with all things data, Pavel enjoys a good game of chess and won’t deny himself an episode or three of Anime. If the weather permits, he might be spotted outdoors playing volleyball or cycling around the city. Not only is he gifted with the ability to learn languages, speaking Czech, Vietnamese, German, and Latin, but he also plays the piano and makes decent latte art!
Lee joined the team in 2021 to provide support for data projects. Before joining Ecosurety, Lee gained a wealth of experience in various roles in the construction industry, pensions and benefits and in data roles.
His hobbies are like the weather, ever-changing! Lee gives anything a go, from paragliding to painting to online gaming, travelling and keeping fit.
Senior data analyst
Callum utilises his extensive analytical skills to work with our client’s data, enabling them to be compliant and act on insights that can help to reduce the impact of their products and packaging. As such he plays a key function in our data collection exercises and continual process improvements.
His keen eye for data and analysis was finely tuned during his integrated Master’s degree in Physics from Warwick University and a Master’s degree in Advanced Composites from Bristol University. Since then he has worked on automation hardware for robotics, started a small gardening business and taught aviation electronics to undergraduates. It is fair to say he keeps himself busy!
His interest in data extends far beyond work too, as he enjoys building data visualisations and dashboards in his spare time using Python with Open Data from government. When not doing that Callum can be found spending time with his wife and son and playing board games.
Jess ensures our network of battery and WEEE collections across the UK runs smoothly, including the complex coordination of collections with multiple suppliers and hundreds of customers. She brings many years of customer experience management to the role and has a BSSc in Information Management and Economics.
Outside of work Jess enjoys cooking for friends, spending time with family, gardening, festivals and generally spending as much time as possible outdoors. She spent many years living in Europe after graduating and organised a free music festival in Portugal for 12 years.
Jac develops and maintains our data systems, working closely with our Client data analysts to improve data processing and quality for our members. With data requirements for producers becoming more complex and detailed with the implementation of Extended Producer Responsibility, data has rapidly become a key concern.
Jac brings plenty of experience to the role, having developed data systems and led technical training at leading computer programming organisations and created a data tool for a charity partnership to help improve services for trans people around the UK.
When not working their main hobby is collecting hobbies, including all things yarn related, travelling, music and making digital and traditional art. They also volunteer at repair cafes to help mend things and promote a more sustainable circular economy.
IT support engineer
As Ecosurety’s IT support engineer, Lee assists in the day-to-day operation of our IT systems including system upgrades and improvements. His key responsibility is to provide IT support.
Before joining us in 2022, Lee worked in the educational IT sector for almost a decade providing IT support to primary and secondary schools as well as several prestigious secondary schools in central Bristol and Bath.
One of his key projects to date was the IT infrastructure relocation of a north Bristol Primary school, which involved planning and moving the entire IT infrastructure of the school in less than five weeks!
Lee holds a Cisco CCNA certification. When he is not busy with work, he can be found watching a live band or playing and watching ice hockey. He also has a penchant for collecting and repairing retro games consoles and games.
His weekends during the summer months are spent wandering the coastal path, snorkelling, or catching the nearest wave to surf – and he is partial to a cosy pub with a fireplace during the winter.
His eclectic taste in music is accompanied by a larger collection of guitars than he cares to admit, and he hopes to learn to play the theremin one day, once he finds a gap in his schedule!
Melanie works with the Collections team, assisting with the day-today running of WEEE and batteries collections. She joined Ecosurety in 2022 as Collections administrator having worked in administration for many years in private and public sectors.
Melanie holds a Health and Social Care diploma and brings a wealth of customer and supplier liaison experience to Ecosurety. Some of her key highlights to date include arranging events during her time in the healthcare sector, working as specification administrator in new product development, and office management for a busy automotive garage.
When not skilfully juggling her demanding role, Melanie loves nothing more than spending time with her family, and weekends away in her motor home with her husband, adult children, and grandchildren.
Hannah collects data and analysis at Ecosurety for regulatory projects and deadlines. As Data administrator, she works within the Data team to support analysts with data transformation and processing and ensures that client data is up to date while managing supplier data requests.
Hannah joined Ecosurety in 2022 and holds a bachelor’s degree in International Relations and Diplomacy with Global Development, and a Mental Health First Aid Training qualification. She is passionate about Mental Health and hopes to further her knowledge of Mental Health in the future.
Whilst working full-time with Ecosurety, Hannah is also studying toward a master’s degree in Global Energy and Climate Policy. Her wish is to further her education around sustainability and policy and be able to make a difference with her words and actions, in this ever-changing world.
One of her key projects to date involved re-evaluating data collection processes by streamlining communication and data processing actions to help clients understand their energy bill data better and for her team to be able to work more efficiently
Outside of work, Hannah enjoys bouldering (climbing without ropes), politics, tree planting and taking part in environmental projects in her community.
Kath joined the team in 2015 as a finance assistant and is responsible for making sure we pay people on time! As such she will often be found chasing up invoices, purchase orders and managers to help keep the wheels in motion.
When not at work Kath enjoys a heady mix of family, friends, football, rugby, good food and wine – sounds like fun to us!
Assistant management accountant
Cassie provides essential support within our finance team, ensuring that cashflow, departmental reports, management accounts and balance sheet reviews all run smoothly and efficiently. She also provides support for ad-hoc projects and accounts payable and receivable as required.
Before joining our team Cassie completed a Masters degree in Investments at Birmingham University, but it’s not all about the money – Cassie has a strong interest in sustainability and the environment, previously completing volunteering in Shri Lanka and China to help the cause. When not in work she lets her creative side shine through with a passion for model making and painting.
Tasi joined the team in October 2014 to provide valuable administrative support to the client services and compliance teams. Before joining Ecosurety Tasi gained a wealth of experience in various jobs including working as a personal assistant and facilities manager. No wonder she is so super-efficient!
When not making sure things run smoothly, Tasi enjoys travelling and perfecting her salsa skills. She also loves nothing more than spending time with her treasured Shih Tzu.
Karen is responsible for ensuring the effective running of the office and coordinates our company events and team away days. With a focus on systems and processes, Karen provides core administration support for the team. Karen has a passion for sustainability and in our recent office move to Bristol city centre Karen repurposed all of our office furniture and stationery to charities, schools, voluntary groups, and other not-for-profit good causes.
Karen started her career as a pa/secretary working in a variety of commercial environments and after gaining a CIM Certificate in Marketing in 2001 she joined a database marketing agency as a sales and marketing executive before moving into account management. Prior to joining Ecosurety, Karen worked for an independent girls’ school as a senior administrator, managing the pupil recruitment process from initial enquiry through to enrolment.
When not at work Karen is passionate about the outdoors and enjoys road cycling and hiking in the mountains. When not in the mountains, Karen can be found in her wildlife garden or doing yoga. She also has a penchant for cake!
Paula is the first point of contact for HR enquiries at Ecosurety and she supports the department with a wide range of activities. She brings over a decade of HR experience to the role gained after graduating from Swansea University, working in major companies including the BBC, NHS and Mitie.
When not in work her time is usually filled by her three children and candle making. Paula is very much looking forward to travelling the world once the kids are old enough, having previously lived and worked in New York and extensively travelled around South East Asia, it is fair to say she has the travel bug!