If there is one thing you can say about our team, it is that we are passionate.
Find out more here about the people who enable us to achieve the highest standard of service for our members.
Rod joined the team as chairman in 2016 with a key responsibility to guide and support the ongoing development of the board, ensuring that it flourishes as a high performing, business leading team. With broad experience of starting, growing and supporting businesses, Rod is perfectly qualified to help shape the strategic direction of Ecosurety well into the future.
After studying business at the Bocconi in Milan he then studied at Cranfield School of Management where he is a member of the 50 Entrepreneurs alumni, who give time and input to support post graduate programmes.
When not working you’ll find Rod either in the UK or the South of France skiing, hiking, playing tennis, cycling or messing around with Land Rovers.
Chief executive officer
James Piper is CEO of Ecosurety. As well as providing a consistently high service to our customer base of over 1,000 companies, James is driven to bring about positive change in the compliance market through increased transparency and accountability. Since taking this position in 2016, James has worked to demonstrate that recycling compliance need not be perceived as a tax, but an opportunity for brands to align their producer responsibility obligations with their sustainability agenda.
In this way producers are now demanding more from their compliance spend and James and the Ecosurety team are leading the way through a collaborative approach across areas of education, innovation, collaboration and infrastructure in the UK recycling sector. Heavily involved in strategy, policy and company values, James is also passionate about fairness, equal opportunities and a healthy work-life balance across the business.
He is a regular speaker at industry events, featured in Resource Magazine’s top 100 most influential people in the waste sector and has been recipient of a number of business leader awards.
Steve established Ecosurety in 2003 in response to the lack of flexibility, innovation and customer-focus in the compliance scheme market. He took inspiration from the mobile phone market, which continues to provide a diverse range of pick-and-mix options for the customer, and built the original business on a commitment to provide flexible, friendly and tailored support for all clients.
Ecosurety is now one of the UK's fastest growing sustainable business companies. These days Steve is responsible for implementing new business structures as well as overseeing the acquisition of new business. He is passionate about bringing the latest business concepts from other markets and industries and applying them to the environmental sector for the benefit of clients.
Having studied BSc Environmental Engineering at the University of Cardiff, Steve has always been interested in improvements in environmental efficiency. Previous roles prior to setting up the business included a stint as commercial manager at Wales Environment Trust, and he was also MD for Recycling Market Services and MD for Compliance Wales.
When not working to improve his clients' environmental credentials, Steve enjoys cycling. Last year he cycled over 450 miles from Gloucestershire to Paris to raise money for the Royal British Legion. He also rides tandem bikes with visually impaired adults on weekend cycling trips from Bristol.
Chief financial officer
Having studied Mathematics and Statistics at Bath University a life of numbers in the big smoke beckoned and Lou studied for her Chartered Accountancy at Saffery Champness in the Business Advisory Group as an auditor. After qualifying, a nine month expedition to South America, Japan, Australia and South East Asia followed before Lou returned to the West Country where she had originally grown up.
After a spell at Lloyds banking group she took on the role of financial controller at Northcroft Construction Ltd, overseeing the implementation of new systems, a relocation of the finance team and numerous modernisation processes. A move to Matthew Clark as a Finance Manager gave Lou the additional commercial experience of working on acquisitions and new ventures alongside the Divisional MD before joining Ecosurety in March 2015.
Lou lives near the sea and enjoys walking and adventures with her husband and young daughter who keeps her busy.
Head of operations
As Head of operations, Clement plays a critical role within Ecosurety, overseeing our technical and procurement teams across the three regulations of packaging, batteries and WEEE. He is particularly passionate about expanding our collection network to handle greater volumes of recycling and driving change for good to transform the WEEE and batteries market in the long-term.
Clement certainly brings a wealth of industry experience to his role. After graduating with a MSc degree from a business school in France, he wrote his Masters degree dissertation on the WEEE industry in France. This led to a 6-month placement at Veolia in the UK where Clement stayed for the next 12 years, variously as a WEEE and battery scheme administrator and then as a WEEE scheme manager.
In his time there he helped to set up the largest battery compliance scheme in the UK and also headed up a £1.5 million investment in a new WEEE recycling facility dedicated to the recycling of flat screen monitors, which opened in 2016. Needless to say, he brings key insight into our team from across the compliance and recycling industries.
When not working Clement is a committed litter picker and enjoys gardening, swimming, cycling, pilates, family and travel – although the annual summer hiking holidays have got a bit more difficult to achieve now he is father to a toddler!
Head of HR
Luke is our head of human resources, developing our staff and teams to ensure we are flexible and proactive for our members. He is passionate about enabling people to realise their full potential and protecting the environment, so naturally Ecosurety felt like a perfect fit.
Head of partnerships
As head of partnerships Jon is responsible for overseeing the sales, marketing and client services teams. Building strong relationships with industry and delivering business value to our members is paramount, with the ultimate goal of driving forward the positive impact Ecosurety has on increasing ethical and quality recycling. Fair to say he is a busy man!
Before joining the wonderful world of Ecosurety, Jon graduated from Cardiff University with BA Hons degree in History, before spending the next 10 years working for a major automotive company in the UK. Here he worked as part of the leadership team and as a consultant to major partners in the private and public sectors, with a particular focus on sustainable travel and achieving positive behavioural change in employee travel culture to reduce carbon emissions. It is here that Jon’s passion for sustainability initiatives blossomed, leading him to join Ecosurety where he could have even more of a positive impact on the environment.
Outside of work he’ll probably be found playing sport (particularly rugby, having played most of his life), possibly on a summer camping trip, occasionally watching live music at festivals or often socialising in restaurants with good friends and good food. Sounds like a healthy mix to us.
Head of policy
Robbie joined Ecosurety in 2011 as an account manager to help manufacturers and retailers of packaging, electrical goods and batteries understand their environmental obligations. Since then he was promoted to manage customer services, and later the commercial function for the company.
Having gained a wealth of experience in regulatory affairs, waste issues and secondary commodity market analysis, he now uses his skills internally as an operational board member and externally to influence legislation change as head of policy. He is responsible for liaising with government, regulators and industry organisations to articulate complex views and interests and to provide high-level policy expertise, industry insight and market analysis to our members.
Robbie is also the current chair of the Packaging Scheme Forum (PSF), which he founded in 2018 to represent the views of compliance schemes and help the government to improve producer responsibility in the UK. His passion for industry collaboration extends to his directorship of the WEEE Scheme Forum (WSF), which provides a similar function for waste electronics, and his position on the board of the Resource Association, a professional advocacy body for the reprocessing and recycling industries. Robbie is also an associate member of the Chartered Institute for Waste Management (CIWM).
As the intriguingly named Discovery Manager, it’s Gareth’s role to manage a portfolio of infrastructure, innovation and education projects as part of Ecosurety’s mission to improve recycling in the UK. He’s passionate about recycling, having been in the industry since the early 1990s and has been involved in a number of innovative and game changing initiatives over the years.
Gareth has a BA in Geography and Public Media and joined Ecosurety in 2020 following a career in environmental communications and consultancy within the not-for-profit and commercial sectors. He has worked for Save Waste and Prosper, Resource Futures, Ricardo Energy and Environment and Eunomia Research and Consulting. A behaviour change specialist, he’s always recognised the critical importance of the human element in recycling schemes and services and his communications and engagement work has won industry awards.
Particularly innovative projects of Gareth’s include the development of Community Repaint’s national network and the Rethink Rubbish campaign which set the template for the Recycle Now campaign (which he also worked on!). He’s worked right across the waste materials spectrum from packaging waste to batteries, HHW and WEEE. He particularly likes the challenge and excitement of new ideas and trying new things.
Gareth is a Chartered Waste Manager and heavily involved in CIWM at national and regional levels. Outside work he likes nothing better than mountain walking and climbing (although a good beer comes close!). He’s never too far away from waste and recycling though - he’s been seen toting a bright orange wheelie bin up England 3rd highest mountain to raise money for charity and takes a litter picker whenever he goes out into the hills. As he says: “We need to be the change we want to see and every little bit helps”.
Client services manager
Abigail joined Ecosurety in 2015 and is now Client services manager, ensuring our team provide valuable support to our clients and look for additional value we can add beyond compliance. She graduated in 2014 with a BSc in Environmental Studies from Suffolk University in Boston, Massachusetts. Her degree is a reflection of her passion for environmental issues, which were evoked while growing up surrounded by the beautiful natural landscape of New England.
After graduating from ESC Rennes School of Business with a bachelor degree in marketing, Stéphanie gained a strong background in the manufacturing and FMCG sectors, previously working for US office products manufacturer Fellowes, cosmetics company Yves Rocher and Coca-Cola. Most recently Stéphanie held the position of director of marketing for the French subsidiary of German power tool manufacturer Metabo.
Passionate about the environment, she enjoys nothing more than a nice long hike in the great outdoors. When not outside enjoying the fresh air, Stéphanie can be found either in the gym or reading books, with a noticeable addiction to thrillers. She also loves listening to rock music, attending live concerts whenever possible.
Julie leads the drive for quality at Ecosurety, and with her broad experience we know that we are in a very safe pair of hands! A background in chemistry and the petrochemical industry, working in a number of countries including the UK, South Africa and the Netherlands, has led Julie to specialise in quality management.
As a qualified ISO auditor she is responsible for managing and directing our ISO status, including our Quality Management System, Information Security Management System and our Business Continuity Management System. Additionally she ensures that external audits meet expected standards and that senior management undertakes periodic and regular assessments of customer satisfaction, with consequent improvements identified and implemented.
When Julie is not deep in quality management systems she enjoys nothing more than a good walk, run or swim, with a current focus on half-marathons. And when she is recuperating from all that, she’ll usually be found in a good book!
Danny is responsible for supporting our IT systems at Ecosurety. He assists by managing and solving any problem with computer software and hardware that the team encounter. As part of the IT team he is also involved in the day-to-day projects of IT system, improvement and upgrades. Before joining Ecosurety Danny was an application and IT support engineer in Snap Ltd and before that spent a decade in similar roles in various blue chips.
Danny has a degree in Agriculture Science from Essex University plus lots of industry-specific certifications. In his spare time Danny is a devoted dad, studies phraseology and is a permaculture practitioner with a flock of chickens and a polytunnel. He starts every day by walking his dog and cleaning the chicken coop.
Following a brief career in the legal industry, James joined the compliance team in August 2012, and since has undertaken a variety of roles in account management and scheme operations.
He now holds the role of Technical manager where he is responsible for ensuring Ecosurety and its members are compliant across the packaging, WEEE and batteries regulations. In addition, he also leads our technical service delivery team who support clients with various data projects and international compliance activities.
James has a black belt in lean six sigma and uses his experience to improve operational efficiencies and enhance Ecosurety’s role in supporting producers with their compliance responsibilities.
Outside of work James likes to cook and spend time out with his family and two cocker spaniels.
As procurement manager Sue plays a critical role at Ecosurety, ensuring that we not only purchase recycling evidence at the right price, but from suppliers who are honest and transparent with a focus on UK evidence. She has great experience on the other side of the fence too, having previously managed a recycling facility run by a leading European IT asset management company, ensuring site performance, ISO compliance and profitability, not to mention liaising with the Environment Agency too. It is fair to say that she understands the pressures and industry best practice requirements faced by reprocessors on a day to day basis!
Sue lives with family in a cottage in the forest and in her free time can usually be found indulging in her love of gardening or walking her dogs through the local area, which is pure doggy heaven.
Business development manager
Alice joined the team 2015 after graduating from the University of Reading with a BA in History. Eager to put her keen research and analytical skills to good use, and with valuable experience in retail, sales and finance, she was a very welcome addition to the company. As business development manager Alice works with obligated producers across the packaging, WEEE and batteries regulations to see how they could be making a more meaningful impact with their obligations.
When not busy at work Alice can usually be found either in the gym, socialising with friends or travelling the world.
As financial controller Frankie plays a key role managing the day to day finances and monthly reporting, working closely with the procurement and technical teams to ensure accuracy of commercials and forecasting. Before joining Ecosurety, Frankie studied Mathematics at Bristol University and then qualified as a Chartered Accountant at PricewaterhouseCoopers as an auditor in the Public and Government sector. She then went on to focus on the charity sector overseas, spending time in Cambodia with Accounting for International Development and also working in India, Tanzania, Ghana and Zimbabwe.
When not tending to spreadsheets and financial reports Frankie loves being outdoors and can usually be found near the sea, either surfing, hiking or cycling.
As Policy advisor Louisa provides key support to our team, including preparing reports on environmental policy issues and maintaining awareness of new developments. As such she will often be found coordinating responses to policy consultations, advocating policy positions and providing internal guidance to current legislation.
Louisa’s interest in policy research and analysis was ignited during higher education. After completing an Environmental sustainability degree at the University of Leeds Louisa undertook a research Masters in Sustainability at the University of Bristol that included a dissertation on international forestry policy frameworks.
She has previously worked in the research department for a healthcare research charity where she helped to coordinate responses to national surveys and she also completed a communications internship with a charity undertaking reforestation projects in 2017.
When she is not absorbed in the wonderful world of producer responsibility policy developments, Louisa can often be found enjoying a good book and she has a love of travelling, festivals and going to the theatre. She also enjoys running and often volunteers with Oxfam at the weekends.
International projects coordinator
Katie joined our team as international projects coordinator, ensuring our members with an international offering are compliant with recycling legislation at home and abroad. She has a sharp pair of eyes too, having previously qualified not only as a chartered legal executive but also in PRINCE2 and APM project management. When the devil is in the detail, Katie ensures nothing is missed!
In previous employment Katie specialised in medical negligence law, representing patients and their families in high-value cases for some of the UK’s leading law firms. Government changes in funding prompted a career move and she decided to use her valuable skills in the environmental compliance industry. When not at work Katie helps to project manage the archives of Clevedon Pier and Heritage Trust as a volunteer, and enjoys a cultural mix of travel, socialising and classic cinema.
Key account manager
Dan joined our client services team in early 2017 and as key account manager now provides high levels of support to our compliance scheme members. His previous experience includes working for Apple as a technical expert and for IT advisory firm Gartner – it goes without saying that Dan has a love of all things tech!
He originally studied creative writing at Bath Spa University so he is perfectly equipped to tell a really good story and has a love for good coffee, cycling and real ale. Sounds like a great way to spend a day off!
Key account manager
Kester is one of our key account managers, helping our larger members manage their legal obligations as well as having a meaningful impact on UK recycling. Kester has broad experience, having previously worked for Forum for the Future, various product management roles within energy companies and most recently as a producer for a digital agency, helping clients to get closer to their customers through insight, research and technology.
Outside of work Kester competes in triathlons, loves snowboarding and plays for a local cricket team every summer, although a new addition to the family takes up most of his time outside of work these days!
Sandeep joined the procurement team in April 2019 and works in the role of procurement specialist. Sandeep builds and maintains strategic relationships with our key service partners, whilst creating new relationships and initiatives to improve UK recycling. Sandeep has over 17 years’ experience of the Packaging Waste Regulations and understands the challenges and opportunities that can arise from volatile markets.
Outside of the office Sandeep can be found chilling out in a spa, in a hot yoga class or socialising with friends and family.
Tasi joined the team in October 2014 to provide valuable administrative support to the client services and compliance teams. Before joining Ecosurety Tasi gained a wealth of experience in various jobs including working as a personal assistant and facilities manager. No wonder she is so super-efficient!
When not making sure things run smoothly, Tasi enjoys travelling and perfecting her salsa skills. She also loves nothing more than spending time with her treasured Shih Tzu.
Karen is responsible for ensuring the effective running of the office and coordinates our company events and team away days. With a focus on systems and processes, Karen provides core administration support for the team. Karen has a passion for sustainability and in our recent office move to Bristol city centre Karen repurposed all of our office furniture and stationery to charities, schools, voluntary groups, and other not-for-profit good causes.
Karen started her career as a pa/secretary working in a variety of commercial environments and after gaining a CIM Certificate in Marketing in 2001 she joined a database marketing agency as a sales and marketing executive before moving into account management. Prior to joining Ecosurety, Karen worked for an independent girls’ school as a senior administrator, managing the pupil recruitment process from initial enquiry through to enrolment.
When not at work Karen is passionate about the outdoors and enjoys road cycling and hiking in the mountains. When not in the mountains, Karen can be found in her wildlife garden or doing yoga. She also has a penchant for cake!
Scheme operations lead
Colin joined in October 2011 and is now our Scheme operations lead. He's involved in operational planning and coordination for the scheme compliance regulation across all regulations and his impressive level of experience and expertise ensure that our scheme submissions are accurate and timely.
Colin has an MSc in Environmental Assessment and Management a BSc in Environmental Sciences and a BA in Business Enterprise.
Away from the office, Colin really is an iron man! He competes at amateur level in a number of multi-sport events for his local triathlon club: at the last count he'd completed eight Ironman distance triathlons, including the European Long Course Championships in 2013. Colin also likes nothing more than spending a quiet evening in with Mrs Porter.
Client data analyst
Anna provides key data analysis support for Ecosurety members. Having previously worked within the client services team for a number of years, Anna has an enviable understanding of the nuances and minutiae of the producer responsibility regulations, across all three regulations of packaging, batteries and WEEE. She now undertakes data projects for members, including helping them to report to the UK Plastics Pact, for example. All you need to know is that she gets a real kick from Excel wizardry!
After graduating from the University of Southampton with a BSc in International Relations, specialising in UK anti-terrorism law, Anna worked and saved to spend two ski seasons in the French Alps. When not at work she is a keen club runner taking part in Parkrun each weekend, often racing at 5km and 10km distances.
Client data analyst
Fergus, Client Data Analyst, joined Ecosurety towards the end of 2019. As part of the technical team he assists with the growing demand for data management services and analysis for technical and regulatory compliance projects.
Having studied Environmental Management to Masters level and with a background in biological sciences, Fergus has put his analytical and research skills to use through various market intelligence projects servicing the plastics industry. When not at work he has a penchant for outdoor pursuits, particularly climbing rocks.
As an auditor at Ecosurety, Matt is primarily focused on working closely with our members to enhance the effectiveness of their data collection methodologies, ensuring their products are being categorised correctly in line with the relevant legislation, and that the data supplied to us is accurate and complete, to aid efficient reporting.
Matt previously studied an undergraduate degree in History, specialising in exploring U.S race relations in the 19th century and also worked in a Mental Health Team at a university. His previous experience includes working as an internal auditor at a multi-site law firm where he built an internal audit function from scratch, managing all audit activity at the firm including GDPR, information security, and anti-money laundering, to name a few. He also has experience in business continuity and forensic audits. Matt is a firm believer that effective communication is at the heart of every great audit, and he is focused on building long-term, valuable relationships with our members.
Whilst Matt is an auditor by day, by night he is an aspiring rock star, playing the drums, bass, guitar, piano and synthesizer. He has recorded a solo EP which he plans to release, so we’re glad to know him now before he gets famous! He is also a keen footballer and has been a trusted Sunday league goalkeeper for many years, although he thinks this is mainly due to his teammates lack of faith in him as a striker.
Nicollyn is a key member of the procurement team, utilising her exemplary customer service and communication skills honed through her previous experience of working in the retail and banking sectors. Most definitely a ‘people person’, her hard work on the phone greases the wheels that keeps our procurement team running smoothly!
Nicollyn previously helped run our collections service for waste batteries and electricals and continues to provide essential support here when needed.
Outside of work Nicollyn enjoys Great British Bake-offing, nurturing her younger siblings and a weekly game of badminton.
As a data analyst Steph plays a key role at Ecosurety, ensuring that our data management systems are maintained correctly to run like a well-oiled machine. In this role she supports a number of teams across the company, including data analysis for the technical team and administration for the WEEE and batteries collections team. Her data skills are also put to good use to facilitate commercial data reporting as and when required.
Steph has a varied background with a wide skill set, having studied psychology up to Masters level and has worked in a riding school, psychiatric hospital and in market research. When not at work she loves covering her kitchen in flour and sugar (whilst baking) and buying more plants than she has room for in her garden.
Natalie provides essential day-to-day support for our collections network, ensuring all those waste batteries and electricals are collected efficiently. From taking customer collection requests to liaising with our network of recyclers, Natalie works hard to make sure our collections service runs smoothly.
Her administrator skills have been honed over the years working in retail, customer service within the insurance and legal world and for the Highways England Regional Control Centre. Needless to say Natalie has an excellent eye for detail and a great rapport with our customers.
When not in work Natalie loves exploring the world in all its wonderment, ideally watching sunsets on the beach while drinking beer with friends. She is also a huge fan of sloths.
Leonnie brings many years of account management experience, having previously worked in the print and design industry managing various blue-chip clients and major brands. In her role as account manager here at Ecosurety she liaises directly with our members, doing everything we can to help them comply with the packaging, WEEE and batteries regulations. She is also currently studying a marketing qualification in her spare time which will certainly add a useful extra skillset, helping us to communicate our impact beyond compliance to our members.
Outside of work Leonnie loves socialising, keeping active, dogs and mac ‘n’ cheese. The one thing she passionately hates is bananas. We won’t hold it against her.
Victoria is a key member of our client services team, working hard to help our members meet all their compliance deadlines and data requirements. She has previously worked in events marketing and the charity sector, helping to fundraise for Alzheimer’s and dementia causes across the UK and abroad.
After studying a degree in English and Visual Culture and an MA in Visual Arts and Culture, it is no surprise that Victoria has a strong interest in being creative, keeping busy in her spare time with various projects including making her own clothes. She also enjoys exercise classes that don’t involve any real sporting skills!
Rae is a key part of our account management team, working closely with our members to keep everything running seamlessly, from data submissions and regulatory updates through to training and pack-weighing audits. Rae has more than a keen interest in sustainable living and lifestyle development and in her spare time is part of a Plastic Free Bristol group organised by Surfers Against Sewage, helping local businesses gain Plastic-Free accreditation.
Previously to Ecosurety, Rae was an arts graduate and a professional weaver with hand woven work in the Chatsworth House Archives, one of her biggest personal achievements since graduating! She is a keen sports fan and counts yoga, mountain biking, surfing, bouldering, running and ballet as main hobbies. It all sounds a bit exhausting, but luckily she also enjoys curling up in coffee shops to read a good book, to recover from all the sports.
Erika is one of our expert account managers, helping our many members comply with the regulations and identify ways to make an impact on UK recycling. She is a natural fit at Ecosurety, thanks to her passion for the environment. Erika is a keen volunteer for good causes and also works on a personal project to provide information to end consumers regarding their impact towards the environment.
Before joining Ecosurety Erika previously worked as a marketing executive and in retail. She loves upcycling materials as much as possible during her house renovation and considers herself to be a conscious consumer, researching ethical and cruelty-free clothing and household brands. When not at work Erika can be found in the great outdoors dog walking on the coast, tending to her allotment (when sunny) or travelling as much as possible!
Marketing communication specialist
Ben joined the team at the beginning of 2015 to help drive the marketing communications for Ecosurety, working closely with all areas of the business to help spread the good word!
After achieving a photographic degree from The London Institute, Ben went on to work in the photographic and digital pre-press industry before finding his feet in the world of marketing. Gaining valuable experience working as a marketing manager for a specialist international construction company, Ben is now proud to call Ecosurety home.
When not in work he can usually be found messing about with ancient wet-plate cameras, making tactile photographs for the visually impaired or attempting to finish the latest DIY project.
Sam is an HR advisor for Ecosurety, putting her years of HR experience to great use! She graduated from Cardiff University in 2008 with a degree in business management with a particular focus in human resources.
Sam started her HR career working for the International Baccalaureate. As an HR generalist she contributed to the provision of a professional service to staff and demonstrated her experience by achieving Associate membership of the CIPD. Sam joined Ecosurety at the beginning of 2015 and enjoys building practical and technical HR knowledge, fostering an environment that enables our team to perform at their best.
Outside of work Sam can be found spending time with family and friends, baking, or enjoying a good book (and shoe shopping!).
Amber is providing maternity cover at Ecosurety as an HR generalist and brings a huge amount of relevant experience to the team. After graduating from a degree in Anthropology at Southampton University she continued her studies and is now an Associate CIPD; a qualification that demonstrates excellence in people practice.
After previously working at Sustrans, the UK walking and cycling charity where Amber honed her HR skills over four years, she is now keen to learn more about the sustainability sector through her employment at Ecosurety, including the wonderful world of producer responsibility compliance.
A committed environmentalist through and through, Amber is a proud allotment holder and also enjoys practising yoga and meditation.
Kath joined the team in 2015 as a finance assistant and is responsible for making sure we pay people on time! As such she will often be found chasing up invoices, purchase orders and managers to help keep the wheels in motion.
When not at work Kath enjoys a heady mix of family, friends, football, rugby, good food and wine – sounds like fun to us!